I have 15 years of leadership experience working with a variety of IT teams and technologies, but always focused on network, infrastructure, security, and project management.

 

I started my leadership experience by leading and providing support to lower level network administrators in a variety of IT projects for corporate IT.  I then moved into a Security Manager role, where I led the IT security program helping to improve the security posture of the enterprise while achieving and keeping PCI and Sarbanes Oxley compliance.  I also regularly worked with both internal and external auditors to ensure that our security controls were functioning properly and we had documented proof of that. 

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Later, I moved into an IT Network Manager role where I still continued performing my Security Manager duties since that role was never replaced along side new duties including leading a team of engineers, administrators, and technicians.  

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My latest leadership experience comes from my roles of Infrastructure Director and Manager for a Managed Service Provider (MSP) where I lead pre-sales and design/architecture for all infrastructure opportunities, and then lead a team of engineers through the implementation of the same projects.

My leadership style has always leaned heavily on mentorship and career development.  I believe if people are doing work they love and have a clearly defined growth path, they will perform well because they can see the rewards and how it is helping them get to where they want to be.  Career development plans also help the team members to take ownership of their career.

 I also lead from a position of experience.  I will never ask a team member to do something that I haven't done already or that I am not willing to do. I didn't start in management and even when I did get my first management role, I have always been a working manager, spending most of my day right along side my team doing the actual work. Leaders should work right along side the team they are leading, not in the back pushing them. 

Because knowledge is so empowering, I have always believed in sharing my knowledge whenever and wherever I can. In the past this has taken the form of staying late after work to help colleagues with college work, taking the time to work with lower level engineers on my process and how I solved the issues on items they escalated to me, and leading formal trainings. 

Some topics I have led training series on:

• Cisco CCNA series

• Cisco Meraki full stack series

• Core network protocols training (Ethernet, IP, DNS, DHCP, ICMP, UDP, TCP

• Wireshark analysis

• Cisco FTD/FMC

• Cisco HyperFlex/UCS

• Cisco CUCM/CUC management and administration

• AWS core training (VPC, EC2, SG, ELB, WAF, CloudTrail, CloudWatch, Backup, VGW VPN)

• Troubleshooting Techniques

• Active Directory

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